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MB99 OFFICIAL DOCUMENT

MB99 Privacy Policy – How We Protect the Personal Data of Malaysian Players

At MB99, your privacy is not merely a legal obligation — it is a moral responsibility we take seriously. This document clearly explains what data we collect, how it is used, and your full rights as the owner of that data.

Updated: January 2026 Register a Free Account

Banking-grade data protection for every MB99 member

256-bit
SSL Encryption
0
Unauthorised Data Sharing
24/7
Security Monitoring
100%
Your Data Access Right
SSL
256-bit Encryption
0
Members Protected
2FA
Two-Factor Authentication
0
Data Sold to Third Parties
24/7
Security Monitoring
PDPA
Standards Compliance
Data Secured
No Sharing
Your Full Rights
End-to-End Encryption
Transparent Policy
24/7 Support

MB99's Six Core Pillars of Privacy Protection

Our commitment to data privacy is real and concrete — not just words on paper

Banking-Grade 256-Bit SSL Encryption

All information transmitted between your browser and MB99's servers is protected by 256-bit SSL encryption — the same standard used by leading Malaysian banks such as Maybank and CIMB. No third party can intercept or read your data in transit.

SSL 256-bit Full Encryption
Data Is Never Sold or Shared Without Your Consent

MB99 does not sell, rent, or transfer your personal data to any third party for marketing or any other purpose without your explicit consent. Your data belongs to you — we are custodians, not owners.

No Data Sales Explicit Consent
Right to Access, Rectify & Delete Data

As an MB99 member, you have every right to request access to all personal data we hold about you, correct any inaccurate information, and request deletion of your data when you close your account or for any other legitimate personal reason.

Right of Access Right to Erasure
Two-Factor Authentication (2FA) for Account Security

MB99 provides a two-factor authentication system that can be enabled in your account settings. This ensures that even if your password falls into the wrong hands, your account remains protected by an additional security layer that requires a temporary code from your device.

2FA Temporary Code
Secure Servers with Regular Audits

MB99 member data is stored on servers protected by strict access controls, intrusion detection systems, and regular backups. Independent security audits are conducted periodically to ensure there are no exploitable vulnerabilities in our infrastructure.

Independent Audit Access Controls
Immediate Notification in the Event of a Data Incident

In the event of any security incident that may affect your personal data, MB99 is committed to notifying affected members within 72 hours — well above the industry standard. Transparency is our priority under all circumstances.

72-Hour Notification Transparent
Last updated: 1 January 2026 | Version 3.1

This Privacy Policy describes how MB99 collect, use, store, and protect your personal information when you use our online Sports Betting and casino platform at mb99-bangla.com. By registering an account or using our platform, you agree to the privacy practices described in this document. Please read it carefully.

1 Introduction

MB99 is an online sports betting and casino platform operating in Malaysia and serving users nationwide. We take the privacy of every member who entrusts us with their personal information very seriously. This Privacy Policy is written in clear, plain language because we believe you have the right to fully understand how your data is handled — not simply give blind consent to a document full of legal jargon.

As the data controller, MB99 is responsible for ensuring that all personal information we collect is handled in accordance with strict security and privacy standards. We comply with Malaysia's Personal Data Protection Act (PDPA) and relevant international industry standards.

Note: This Privacy Policy applies to all information collected through the MB99 website, the MB99 mobile app, customer support channels, and any other interactions between you and MB99.

2 Data We Collect

MB99 collects various types of information depending on how you interact with our platform. Below is a full breakdown of the data we may collect:

2.1 Registration & Identity Information

  • Full name as shown on your ID card or passport
  • An active Malaysian phone number
  • Email address
  • Date of birth (for age verification)
  • Identity card number (MyKad) or passport — requested only when full identity verification is required

2.2 Financial & Transaction Information

  • Deposit and withdrawal records (amount, timestamp, payment method)
  • Digital wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay) — stored in encrypted format
  • FPX information (bank name, not full account number)
  • Financial transaction history on the platform

2.3 Platform Activity Information

  • Betting history — bet types, amounts, markets, outcomes
  • Casino and slots gaming activity
  • Game preferences and account settings
  • Records of bonuses claimed and used

2.4 Technical & Device Information

  • IP Address
  • Device type, operating system, and browser version
  • Cookie and login session data
  • Country or city-level geolocation data (not precise GPS location)
  • Access time and date records
Data Minimisation Principle: MB99 only collects data that is genuinely necessary to operate our services safely and effectively. We do not collect excessive data or data that is irrelevant to the platform's operational purposes.

3 How We Use Your Data

The data we collect is used for specific, legitimate purposes. The table below outlines the purpose and legal basis for each category of use:

Purpose of Use Data Involved Basic
Creating & managing your account Registration information, identity data Contract
Processing deposits & withdrawals Financial information, transaction records Contract
Age & identity verification Date of birth, ID documents Legal obligations
Fraud prevention & security Technical data, IP address, account activity Legitimate interest
Anti-money laundering (AML) compliance Transaction records, identity information Legal obligations
Providing customer support Account information, activity history Contract
Sending service communications Email, phone number Contract / Legitimate interests
Platform improvements (internal analytics) Anonymised activity data Legitimate interest
Marketing & promotions (with consent) Email, phone number Consent
Your Options: For marketing communications, you may withdraw your consent at any time through your account settings or by clicking the "unsubscribe" link in any promotional email we send.

4 Data Sharing with Third Parties

MB99 does not sell your personal data to any party. In limited circumstances, we may share data with certain third parties — but only in the following contexts and under strict contractual safeguards:

4.1 Technical Service Providers

We engage trusted third-party providers for technical services such as payment processing, server infrastructure, and security software. These providers receive only the minimum data necessary to carry out their specific functions, and are bound by strict confidentiality agreements with MB99.

4.2 Legal Requirements & Regulatory Authorities

MB99 may be required to disclose certain information to the relevant authorities when mandated under Malaysian law — such as for fraud prevention, criminal investigation, or court order purposes. In such cases, we will disclose only the minimum information required and, where legally permitted, will notify the member concerned.

4.3 Game & Sports Providers

To deliver Sports Betting services covering Malaysia Super League football, EPL, badminton, e-sports, and live casino games, MB99 works with content providers and sports data feed suppliers. Any data shared with these parties is limited to the technical information needed for platform functionality and does not include members' full personal details.

Our Guarantee: MB99 does NOT share your data with third-party advertisers, marketing companies, or any entity without a direct connection to the provision of MB99's services. You will not receive targeted advertising from third parties as a result of using the MB99 platform.

5 Data Security

Protecting your personal data is a top technical priority at MB99. The security measures we have in place include:

  • 256-bit SSL Encryption: All data in transit between your device and MB99's servers is fully encrypted.
  • Data encryption at rest: Sensitive data stored on MB99 servers — including financial information and passwords (in hashed form) — is encrypted using the latest algorithms.
  • Tiered access controls: Only MB99 employees with a legitimate operational need may access members' personal data, and all access is logged for audit purposes.
  • Intrusion detection system (IDS/IPS): The MB99 platform is protected by an intrusion detection and prevention system that monitors suspicious activity in real time.
  • Independent security audits: Independent cybersecurity firms conduct regular penetration testing to identify and address vulnerabilities before they can be exploited.
  • Regular data backups: Member data is regularly backed up to separate secure locations to ensure continuity of service under any circumstances.

While we implement all reasonable security measures, no online system can be guaranteed 100% secure against all cyber threats. We encourage you to take personal security precautions such as using a strong, unique password and enabling two-factor authentication (2FA) on your MB99 account.

6 Cookies & Tracking Technologies

The MB99 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. The following are the types of cookies we use:

You can manage your cookie settings through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the MB99 platform. For more information on managing cookies, refer to your browser's documentation.

7 Your Rights as a Data Owner

As an MB99 member and the owner of your own personal data, you have the following rights, all of which we are committed to upholding:

Right of Access

Request a copy of all personal data we hold about you. We will provide it in a readable format within 14 business days.

Right to Rectification

Request correction of inaccurate or incomplete personal data. Basic account information can be updated directly through MB99 profile settings.

Right to Erasure ("Right to be Forgotten")

Request the deletion of your personal data when it is no longer required for its original purpose of collection, provided there are no legal obligations preventing such deletion.

Right to Restrict Processing

Request that MB99 temporarily halt processing of your data in certain situations — for example, while a dispute over data accuracy is being resolved.

Data Portability Right

Request your personal data in a structured, machine-readable format (such as JSON or CSV) so you can transfer it to another platform if you wish.

Right to Object

Object to the processing of your data for direct marketing purposes at any time. Objections for this purpose will be actioned immediately without question.

How to Exercise Your Rights: To submit any privacy rights request, contact the MB99 data protection team by email at support@mb99-bangla.com with the subject line "Privacy Rights Request". Please include your account number and the specific right you wish to exercise. We will respond within 14 business days.

8 Data Retention Period

MB99 does not retain your personal data indefinitely. Retention periods are determined based on operational requirements and legal obligations:

  • Active account data: Retained for the duration of your account and up to 6 months after account closure upon your request.
  • Financial transaction records: Retained for 7 years from the transaction date in accordance with financial compliance and anti-money laundering (AML) legal requirements.
  • Security and activity logs: Retained for 12 months for fraud detection and security incident investigation purposes.
  • Customer support communication records: Retained for 24 months for training and quality control purposes.
  • Anonymous analytics data: Retained indefinitely in aggregated form that cannot be used to identify any individual.

Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.

9 Children's Privacy

The MB99 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children or minors under 18. All account registrations require confirmation that the user is at least 18 years of age.

If we become aware that personal data of a person under the age of 18 has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the account in question. If you believe your child may have registered an MB99 account, please contact us immediately at support@mb99-bangla.com.

⚠️ Warning: Betting is an activity strictly for adults. MB99 uses age verification technology and monitors account activity to detect potential use by minors. Any breach of age requirements will result in immediate account closure.

10 Links to Third-Party Sites

The MB99 platform may contain links to third-party websites or services in certain contexts — such as betting guides or sports news. MB99's Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites.

We encourage you to review the privacy policy of every website you visit outside the MB99 platform. Your security and privacy on other websites are entirely beyond our control.

11 Privacy Policy Amendments

MB99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt. When material amendments are made:

  • The "Last Updated" date at the top of the document will be updated
  • Notifications will be sent to members via their registered email address
  • For significant amendments, an in-platform notification will be displayed when you log in
  • A minimum of 14 days' notice will be given before any material amendments take effect

Continued use of the MB99 platform after any amendments take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your data before the amendments come into effect.

12 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how MB99 handles your personal data, please contact us through the following channels:

  • Email: support@mb99-bangla.com (with the subject line "Privacy Inquiry" or "Privacy Rights Request")
  • Live Chat: Available 24/7 within the MB99 platform — select the "Privacy & Data" category when starting a chat

We are committed to responding to all privacy-related enquiries within 14 business days. For urgent requests relating to account security, please use Live Chat for the fastest response.

Complaint Resolution: If you are not satisfied with how we have handled your privacy concerns after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority under applicable Malaysian law.

Why Data Privacy Matters on the MB99 Online Betting Platform


In today's digital world, personal data is an incredibly valuable asset — and in the context of an online betting platform, its significance is twofold. When you register with MB99 and start using our platform, you entrust us with not just ordinary personal information, but also sensitive financial details and highly private betting activity records. That trust is something we take very seriously.

One thing many online platform users do not realise is just how much data is generated during normal use. Every time you log in to MB99, our systems log the time, device, and approximate location of access. Every bet you place leaves a digital footprint. Every deposit and withdrawal generates a financial record that must be retained by law. All of this is data about you — and we believe you deserve to know exactly what we do with it.

That is why MB99's Privacy Policy is written in clear language, with concrete explanations and practical examples, rather than confusing legal jargon. We want you to genuinely understand it, not just click "Agree" out of habit. If any part of this policy is unclear, we strongly encourage you to reach out to our support team before registering — your questions are valid and we are ready to answer them honestly.

From a technical standpoint, MB99 invested significantly in data security infrastructure. The 256-bit SSL encryption we use is not just a buzzword — it is a cryptographic technology that ensures data transmitted between your phone or computer and MB99's servers cannot be intercepted or read by any party attempting to monitor your internet traffic. This is especially important when you access MB99 over public Wi-Fi at a café or shopping mall — our encryption keeps you protected in those scenarios.

One aspect we want to highlight in particular is our no data sales policy. Many online platforms — not just in the betting industry — generate additional revenue by selling user data to marketing companies or third-party data brokers. MB99 does not do this. Our business model is straightforward: we provide a quality Sports Betting platform covering Malaysia Super League football, EPL, badminton, e-sports, and casino games, and we earn revenue from the margins on the services we offer — not from monetising our members' personal data. This is a core commitment we will never compromise.

On the subject of cookies and tracking, we want to provide some important context. The technical cookies we use are there to keep the platform running properly — without them, you would not be able to stay logged in, your language preferences would not be saved, and our security systems would be unable to detect unauthorised login attempts. This is not "surveillance" — it is a fundamental technical requirement. The optional analytics cookies help us understand which parts of the platform are popular and which need improvement, all based on aggregated data that cannot be linked back to any individual.

The privacy rights outlined in Section 7 are real rights you can exercise — not mere rhetoric. If you want to know all the data we hold on you, you can request it and we will provide it within the stipulated timeframe. If you wish to have your data deleted upon closing your account, we will do so — with the exception of records legally required to be retained, such as financial transaction records needed for AML compliance. We will not make this process unnecessarily difficult or ask for convoluted justifications.

Finally, we want to emphasise that data privacy protection at MB99 is not just about legal compliance — it is about building lasting trust with our member community. Players who trust their platform are more comfortable, more loyal, and more likely to recommend it to others. That trust is built through consistent actions over time — not words alone. We are committed to proving that trust, every single day.

FAQ – MB99 Privacy Policy

Answers to the most frequently asked questions about data protection at MB99

No. Your betting history on MB99 — whether it involves Malaysia Super League football, EPL, badminton, e-sports, or casino games — is highly sensitive personal information that we do not share with any external party without your explicit consent. Exceptions apply only when required under applicable Malaysian law — such as a court order or a lawful request from a law enforcement authority. In such cases, we disclose only the minimum information required and, where legally permitted, will notify you. Your betting history data is never used for any third-party advertising or marketing purposes.

The security of financial information is an absolute priority at MB99. When you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX, the payment process is handled through secure channels encrypted with 256-bit SSL. MB99 does not store your full bank account numbers or payment card details on our servers — this sensitive data is managed directly by payment providers that hold financial industry security certifications. What we do retain are transaction records (amount, time, method) required for legal compliance and account management. All such records are stored in encrypted form and are only accessible to authorised staff with a legitimate operational need.

Yes, you have the right to request deletion of your personal data — known as the "Right to be Forgotten". To submit this request, email us at support@mb99-bangla.com with the subject line "Data Deletion Request" and include your account number. We will process the request within 14 to 30 business days. Please note that certain categories of data cannot be deleted even upon request — specifically, financial transaction records required to be retained for 7 years under Malaysian financial compliance law (AML/KYC). Data in this category will be automatically deleted once the legally mandated retention period expires. All other data not subject to a legal obligation will be fully and securely deleted once your request has been processed.

Absolutely not. MB99 does not sell, rent, or transfer your personal data to any marketing companies or third-party data brokers. You will not receive advertisements or promotions from other companies as a result of using the MB99 platform. The only marketing communications you may receive from us are MB99's own promotions — such as bonus offers, loyalty programmes, and sports event promotions — and only if you have given consent for marketing communications during registration or in your account settings. You may withdraw this consent at any time via your account settings or by clicking the "unsubscribe" link in any of our promotional emails.

Responsible Gaming – Part of MB99's Privacy Commitment

Your betting activity data at MB99 is also used for a good purpose — helping us identify patterns that may indicate problem gambling and offering appropriate support. This is the only way we use activity data beyond normal service operations, and it is done entirely in your interest. The following self-control tools are available:

Deposit & Loss Limits

Full control is in your hands — set limits that cannot be overridden.

Break & Self-Exclusion

Suspend or close your account at any time, no questions asked.

Active Session Reminder

Periodic notifications remind you to take a break and reassess.

Self-Assessment

Self-assessment tools to help you understand your gaming patterns.

⚠️ Betting is for individuals aged 18 and above only. Only bet with money you can afford to lose. Do not chase losses.

Read the Full Responsible Gaming Policy
MB99 Privacy Commitment Summary

All your personal information at MB99 — including registration data, financial transaction records for deposits via DuitNow, Touch 'n Go eWallet, GrabPay, FPX, and activity history — is protected with banking-grade 256-bit SSL encryption. We do not sell or share your data with third parties without explicit consent. You have the full right to access, amend, or request deletion of your personal data at any time by contacting support@mb99-bangla.com.

This Privacy Policy was updated in January 2026 and reflects MB99's current practices. If you have any questions or concerns, our data protection team is ready to assist.

Also Read Terms & Conditions

Ready to Join a Platform That Takes Your Privacy Seriously?

MB99 protects your data with 256-bit SSL encryption, never sells your information to third parties, and gives you full control over your personal data. Register for free today and experience the difference of a platform that genuinely respects your privacy.

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