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OFFICIAL MB99 DOCUMENT

MB99 Terms & Conditions – Platform Usage Agreement for Malaysian Players

Before you register and start using the MB99 platform, please read and understand the following terms and conditions carefully. Creating an account constitutes your full acceptance of all terms stated herein.

Updated: January 2026 Register a Free Account
Licensed & Regulated
SSL 256-bit
18+ Only
100% MYR
2018
Established
0
Active Members
SSL
256-bit Encryption
0 min
Fast Withdrawal
24/7
Customer Support
18+
Minimum Age Requirement
Safe & Secure
Clear Terms
RM Payment
18+
Responsible Gaming
Data Protection

MB99's Commitment to Malaysian Members

The terms we set reflect our values and our commitment to every user on the platform

Data Security Guaranteed

All personal information and financial transactions of MB99 members are protected by 256-bit SSL encryption. Your data is not shared with any third party without your explicit consent, and you have the right to request access to or deletion of your data at any time.

SSL 256-bit Privacy Assured
Transparent Payment Policy

MB99 operates entirely in Malaysian Ringgit. No hidden fees, no unfavourable currency conversion. Deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX — all fast and secure.

100% MYR No Hidden Fees
Strict Age Requirement

MB99 strictly prohibits any individual under the age of 18 from registering or using the platform. Identity verification is carried out to ensure compliance with this requirement — a social responsibility we take seriously.

18+ Only ID Verification
Bonuses with Fair Terms

All MB99 bonuses and promotions come with clear, readable terms — rollover requirements are stated explicitly before you claim any bonus. There are no hidden conditions or retroactive changes to terms.

Clear Terms RM 588 Bonus
Responsible Gaming

MB99 provides a full suite of responsible gaming tools — deposit limits, loss limits, session time reminders, and self-exclusion. We are committed to member wellbeing and offer support to those who need it.

Deposit Limit Self-Exclusion
24/7 Bahasa Melayu Support

If you have any questions about these terms and conditions or need further clarification on any MB99 policy, our customer support team is available 24 hours a day via live chat, email, and WhatsApp.

Bahasa Melayu 24/7 Live Chat
Last updated: 1 January 2026 | Version 4.2

Welcome to MB99. This document contains the Terms and Conditions governing the relationship between you as a user and the MB99 platform. By registering an account, making a deposit, or using any part of the MB99 platform, you are deemed to have read, understood, and fully agreed to all terms stated in this document. If you do not agree with any of these terms, please do not proceed with registration or use of our platform.

1 Definitions & Interpretation

In these Terms and Conditions, the following words and expressions carry the meanings stated unless the context requires otherwise:

Terms Meaning
"MB99"An online sports betting and casino platform operated under the domain mb99-bangla.com
"Platform"The website, mobile application, and all services provided by MB99
"Member" / "You"Any individual who has registered an account and uses the MB99 platform
"Account"A personal user account registered in the member's name on the MB99 platform
"Bet"Any form of real-money wagering placed through the MB99 platform
"Bonus"Credits or added value granted by MB99 to members through promotions or loyalty programmes
"Real Money"Malaysian Ringgit (RM) deposited into your MB99 account via approved payment methods
"Rollover"Wagering requirements that must be met before a bonus can be converted to real money

2 Member Eligibility

To register and use the MB99 platform, you must meet all of the following eligibility requirements:

  • At least 18 years old on the account registration date.
  • An individual — not a company, corporate body, or any other legal entity.
  • Registering an account in a personal capacity and not on behalf of any third party.
  • Not currently under a self-exclusion period from any betting platform operated by the same entity.
  • Having no more than one active account on the MB99 platform at any given time.
⚠️ Important Notice: MB99 takes the 18+ age requirement seriously. Any attempt to register an account using false information or on behalf of a minor will result in immediate account termination and forfeiture of all account funds.

By creating an account, you confirm that you are 18 years of age or older and that all information you have provided is accurate, truthful, and up to date. MB99 reserves the right to request age verification at any time and to suspend an account pending the outcome of that verification.

3 Account Registration

3.1 One Account Per Individual

Each individual may only hold one active account at MB99. Registering multiple accounts — whether using the same or different names, email addresses, phone numbers, or payment details — is strictly prohibited. Violations of this rule may result in the termination of all associated accounts and the forfeiture of all remaining balances and pending winnings.

3.2 Registration Information

You are required to provide accurate and complete information during registration, including your full name as shown on your ID, an active Malaysian phone number, and a valid email address. MB99 reserves the right to request document verification — such as a copy of your MyKad or passport — at any time, particularly before processing your first withdrawal or any withdrawal exceeding a specified threshold.

3.3 Password Security

You are solely responsible for choosing a strong password and keeping it confidential. MB99 will never ask for your password through any communication channel. If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat.

Security Tips: Enable two-factor authentication (2FA) in your MB99 account settings for an extra layer of protection. This is a best practice we strongly encourage all members to adopt.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

MB99 accepts deposits and withdrawals through the following local Malaysian payment methods:

  • DuitNow (real-time bank transfer)
  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay
  • FPX (including Maybank2u, CIMB Clicks, Public Bank, RHB Now, Hong Leong Connect)

All transactions are conducted exclusively in Malaysian Ringgit (MYR). MB99 does not accept any foreign currency or international payment methods.

4.2 Deposit Limits

The minimum deposit per transaction is RM 20. The maximum deposit limit varies depending on the payment method used and your account verification level. Members who have completed full identity verification enjoy higher deposit limits. MB99 also provides a personal deposit limit tool that you can set yourself in your account settings as part of our responsible gaming programme.

4.3 Withdrawal of Winnings

All withdrawal requests will be processed according to the following schedule:

  • Digital wallets (Touch 'n Go, GrabPay, Boost): 5 to 15 minutes
  • DuitNow to bank account: 15 minutes to 2 hours

The minimum withdrawal is RM 30 for e-wallets and RM 50 for bank transfers. No processing fees are charged for standard withdrawals. MB99 reserves the right to request document verification before processing any withdrawal to ensure security and compliance with anti-money laundering policies.

Important Note: Deposited funds must be wagered at least once before a withdrawal can be approved. This is a standard policy to prevent misuse of the payment system. This requirement does not apply to balances that have never been used for any wager.

5 Bonuses & Promotions

5.1 Welcome Bonus

New MB99 members are entitled to a 150% Welcome Bonus of up to RM 588 on their first deposit. This bonus is subject to a 5x rollover requirement on the combined deposit and bonus amount before any withdrawal can be made. For example, a deposit of RM 100 earns a bonus of RM 150, giving you RM 250 in playing credit. The rollover requirement would be RM 250 × 5 = RM 1,250.

5.2 General Bonus Terms

  • Each promotion has a stated expiry date — any unused bonus after that date will be forfeited.
  • Each bonus may only be claimed once per promotion by each member, household, or shared device.
  • MB99 reserves the right to modify, suspend, or terminate any promotion with prior notice.
  • Bets placed using bonus credits on markets with odds below 1.50 will not count toward fulfilling the rollover requirement.
  • Any attempt to abuse the bonus system — including hedge betting or coordinating across multiple accounts — will result in bonus cancellation and account suspension.
Tip: Always review the specific terms of each promotion before claiming it. Rollover requirements, time limits, and eligible games are clearly stated on each promotion's page on the MB99 platform.

6 Betting Rules

6.1 Valid Bets

A bet is considered valid once confirmed by the MB99 system and a bet reference number has been issued. All bets are final upon confirmation — MB99 does not accept cancellation requests after confirmation, except in cases where a significant technical error on MB99's part has occurred.

6.2 Odds & Changes

Odds displayed on the MB99 platform are live odds updated in real time. For confirmed bets, the odds at the time of confirmation are the odds used to calculate winnings — even if the odds change after the bet is confirmed. This is the industry-standard "locked odds" principle.

6.3 Live Betting

For live (in-play) betting, odds may change during transmission due to network latency. MB99 is not liable for any delays caused by third-party internet infrastructure or a member's ISP. Live bets confirmed before a specific event occurs (such as a goal or red card) remain valid even if that information had not yet appeared on the member's screen at the time the bet was placed.

6.4 Match Cancellation

If a match or event is cancelled, postponed, or not completed within the timeframe specified by MB99, all related bets will be voided and funds will be returned in full to the member's account. Specific terms for each sport and league are outlined in the respective sport rules available on the platform.

7 Prohibitions & Restrictions

The following activities are strictly prohibited on the MB99 platform and may result in account suspension or termination, as well as forfeiture of all balances:

  • Money laundering: Using the MB99 platform as a channel to launder money or proceeds derived from criminal activity.
  • Fraud and manipulation: Any attempt to manipulate match outcomes, interfere with software systems, or exploit technical vulnerabilities within the platform.
  • Multiple accounts: Registering or operating more than one account to take advantage of promotions or to circumvent account restrictions.
  • False information: Providing false or misleading registration information.
  • Bonus abuse: Any strategy specifically designed to exploit bonus terms without genuine intent to play normally.
  • Use of bots or automated software: Using any software, scripts, or automated methods to access or interact with the platform without prior written consent from MB99.
  • Betting on behalf of another person: Accepting money from others to be wagered through your own account.
Consequences of Violation: Any breach of these prohibitions will result in immediate account suspension or termination, forfeiture of all funds and pending winnings, and potential legal action where applicable.

8 Account Security

You are fully responsible for keeping your MB99 account login credentials secure. This includes:

  • Never share your username, password, or two-factor authentication code with anyone.
  • Ensure that any device used to access your MB99 account is protected with a password or biometric authentication.
  • Log out of your MB99 account after every session, especially when using a shared device.
  • Notify MB99 immediately if you suspect any unauthorised access to your account.

MB99 shall not be liable for any losses arising from a member's failure to safeguard their login credentials. However, we are committed to taking all reports of unauthorised access seriously and investigating them promptly.

9 Account Closure

9.1 Closure by Member

You may close your MB99 account at any time by contacting our customer support team via live chat or email. Prior to closure, any eligible funds that meet the withdrawal requirements will be returned to you via the same payment method used for your deposit.

9.2 Closure by MB99

MB99 reserves the right to suspend or close a member's account under the following circumstances:

  • Breach of any term in this document
  • Fraud or activities suspected of involving criminal elements
  • Failure to complete identity verification requirements within the stipulated timeframe
  • Requests from relevant authorities
  • Account inactivity for 12 consecutive months (a notice will be sent prior to closure)

10 Responsible Gaming

MB99 is fully committed to the principles of responsible gaming. We believe that betting should be a source of entertainment and enjoyment — not financial stress or personal hardship. As a responsible platform, we provide the following tools and resources:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits that cannot be raised without a 72-hour cooling-off period.
  • Loss Limit: Set a maximum loss amount permitted within a defined time period.
  • Session Time Limit: Automatically cap the duration of your gaming sessions.
  • Active Reminder: Receive periodic notifications about the time spent and amount wagered during your playing session.
  • Temporary Break: Temporarily suspend your account for 24 hours, 7 days, or 30 days.
  • Self-Exclusion: Close your account permanently or for an extended period — this decision is fully respected, no questions asked.
Getting Help: If you feel that gambling is starting to negatively affect your daily life, please reach out to the MB99 support team for information on available help resources. You are not alone, and asking for help is a sign of strength, not weakness.

For more information about our responsible gambling programme, please visit the Responsible Gaming.

11 Limitation of Liability

MB99 shall not be liable for any indirect, consequential, or incidental losses, including but not limited to:

  • Financial losses resulting from unsuccessful bets
  • Service disruptions caused by third-party technical failures, internet outages, or circumstances beyond our control
  • Unauthorised access to a member's account due to failure to keep login credentials secure
  • Inaccurate information provided by the member during registration or verification

MB99's maximum liability to any member shall not exceed the actual account balance held at the time of the claim. Members are advised to bet responsibly and within their financial means.

12 Amendments to Terms

MB99 reserves the right to amend, modify, or update these Terms and Conditions at any time. When changes are made, we will:

  • Updating the "Last updated" date at the top of this document
  • Sending notifications to members via their registered email address or in-platform notifications
  • Providing at least 14 days' notice before material amendments take effect

Continued use of the MB99 platform after an amendment notice is issued will be considered acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the amendments take effect.

Governing Law: These Terms and Conditions are governed by applicable law. Any dispute arising from or in connection with the use of the MB99 platform shall first be addressed through direct discussion before any further action is taken.

Why MB99's Terms & Conditions Matter to You


Many users of online platforms — not just betting platforms — tend to click "Agree" without reading the terms and conditions carefully. This is understandable, as most terms documents are lengthy, dense with legal jargon, and not easy to follow. At MB99, we take a different approach: we believe that members who genuinely understand the terms are more satisfied and have greater trust in our platform. That is why we have written our terms in clear, plain English with practical examples where relevant.

Terms and conditions MB99 is not merely a legal protection document for the company — it is a two-way agreement that safeguards your rights as a member as well. It sets out what you can expect from MB99 — including withdrawal processing times, clear bonus terms, and your right to close your account at any time. It also sets out what MB99 expects from you — including accuracy in the information you provide, lawful use of the platform, and compliance with the stipulated age requirements.

One aspect we want to highlight in particular is our one-account-per-person policy. MB99 enforcing this policy strictly is not meant to inconvenience players — it is to ensure fairness for all members. When someone registers multiple accounts to claim the welcome bonus repeatedly, it is not only fraudulent but also deprives other honest players of value. Our detection systems are highly sophisticated at identifying duplicate accounts, and the action taken is firm.

Regarding bonuses and promotions, we would like to offer some helpful context. Rollover or wagering requirements are standard practice in the online betting industry worldwide — they exist because, without such conditions, betting platforms would not be able to offer financially viable bonuses. When MB99 offers a 150% Welcome Bonus of up to RM 588, we are providing substantial value to new players. The 5x rollover requirement is among the lowest in the Malaysian market — many other platforms set rollover requirements of 20x, 30x, or even higher. We encourage you to compare and judge for yourself.

From a security standpoint, MB99 continuously invests in cybersecurity infrastructure to protect members' data and funds. The 256-bit SSL encryption we use ensures that all communication between your browser and MB99's servers cannot be intercepted or read by third parties. Our two-factor authentication system provides an important additional layer of security, especially if you use shared devices or public Wi-Fi networks. We strongly encourage all members to enable 2FA on their accounts.

For those who are concerned about responsible gaming, we want to emphasise that MB99 takes this social responsibility very seriously. The self-control tools we provide — deposit limits, loss limits, temporary breaks, and self-exclusion — are available to all members without any complicated process. We will not attempt to delay or hinder self-exclusion requests, as we understand that when someone decides to take a break or stop, that decision deserves to be respected immediately.

If you have any questions about any part of these Terms and Conditions, we strongly encourage you to reach out to our customer support team MB99 before registering. We are happy to answer questions honestly and transparently — because the trust you place in MB99 is something we value and are committed to upholding wholeheartedly.

FAQ – MB99 Terms & Conditions

Answers to the most frequently asked questions about the platform's terms of use

The MB99 rollover requirement for the Welcome Bonus is 5x the combined deposit and bonus amount. Example: if you deposit MYR 100 and receive a MYR 150 bonus, your playing credit is MYR 250. The rollover requirement is MYR 250 × 5 = MYR 1,250 — meaning you need to place a total of MYR 1,250 in bets (across multiple bets if needed) before the balance can be withdrawn as real money. Note that bets placed on markets with odds below 1.50 do not count toward the rollover requirement. This is a significantly lower requirement compared to most other platforms in the Malaysian market, which typically set rollovers of 20x to 30x.

Yes, two different individuals living at the same address may each hold a separate MB99 account, provided each account is registered with distinct personal information and separate identity verification. However, for accounts sharing the same address, IP address, or payment method, MB99 may request additional verification to confirm that the accounts belong to different individuals and are not a fraudulent attempt. Each account is also only eligible to claim one welcome bonus — having two accounts in the same household does not entitle both to claim duplicate bonuses on the same match or bet.

Any action taken on account balances depends on the reason for closure. For minor violations or identity verification issues that can be resolved, the account is typically suspended pending resolution, with the balance frozen but not forfeited. Once the issue is resolved, the account may be reactivated or the balance returned. For serious violations such as fraud, money laundering, or deliberate bonus abuse, MB99 reserves the right to forfeit all balances including pending withdrawals. In all cases, MB99 will notify the member and provide an opportunity to submit an explanation before any final action is taken, except where immediate action is required for security reasons.

MB99 has a clear and structured dispute resolution process. The first step is to contact our customer support team via live chat or email with full details of the disputed bet — including the bet reference number, date, bet type, and reason for the dispute. Our team will investigate and respond within 24 to 48 hours. If you are not satisfied with the response, you may request an escalation to a senior supervisor for review. All bet-related decisions are based on unalterable server-side records — not screenshots or verbal accounts alone. We are committed to resolving all disputes fairly and transparently based on verifiable facts.

Responsible Gaming – MB99's Commitment

As part of MB99's Terms & Conditions, we want to remind all members that betting should be an enjoyable form of entertainment, not a source of stress. The following responsible gambling tools are available to all members through your account settings:

Weekly & Monthly Deposit Limits

You stay in full control — set limits that cannot be overridden.

Daily Loss Limit

Your account will automatically stop once the loss limit you set has been reached.

Temporary Break

Suspend your account for 24 hours, 7 days, or 30 days as needed.

Permanent Self-Exclusion

Permanently close your account at any time — no questions asked, no obstacles.

⚠️ Gambling is for individuals aged 18 and above only. Only bet what you can afford to lose. Never chase your losses.

Read the Full Responsible Gambling Policy
MB99 Privacy Policy Notice

All your personal information — including registration data, deposit records, and betting history — is protected with bank-grade 256-bit SSL encryption. MB99 does not sell or share your personal data with any third party without your explicit consent. As part of our commitment to you, we securely maintain records of all account activity, and you may request access to those records at any time.

For full details on how MB99 collects, uses, and protects your personal data, please read our Privacy Policy in its entirety.

Read Full Privacy Policy

Understood Our Terms? Ready to Register?

By fully understanding MB99's Terms & Conditions, you are all set to enjoy the best sports betting and casino experience in Malaysia. Register for free today and claim your Welcome Bonus of up to RM 588.

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